At Blackollar, we aim to provide a seamless shopping experience, including reliable and efficient delivery services. Please review our delivery information to understand our shipping policies and procedures.
Shipping Locations
We offer shipping across India. We are continuously expanding our delivery network to serve you better.
Shipping Charges
- Standard Shipping: Free shipping on all orders over ₹300.
- Orders Below ₹300: A nominal shipping charge of ₹39 will be applied.
- COD Charges: A nominal shipping COD charge of ₹30 will be applied (No COD charges on online Payment).
Delivery Time
- Standard Delivery: Orders are typically delivered within 5-7 business days.
- Express Delivery: Available at an additional charge, express delivery ensures your order reaches you within 2-3 business days.
Please note that delivery times may vary depending on your location and during peak seasons or sale periods.
Order Processing
- Orders are processed and dispatched within 24-48 hours after confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
Tracking Your Order
- Once your order is dispatched, you will receive a confirmation email with a tracking number.
- You can track your order using the tracking number on our website or the courier’s website.
Delivery Attempts
- Our delivery partner will attempt to deliver the package three times before it is returned to our warehouse.
- Please ensure someone is available to receive the package at the delivery address. If the package is returned to us, we will contact you to arrange a re-delivery.
Undelivered Packages
- If a package is undelivered due to an incorrect address provided by the customer or if it is refused upon delivery, we will not be responsible for the shipping costs.
- In such cases, the customer will be responsible for any additional shipping charges to resend the package.
Important Information
- Delivery times are estimates and commence from the date of shipping, rather than the date of order.
- Delays can occasionally occur due to unforeseen circumstances, such as adverse weather conditions or transportation issues.
Contact Us
If you have any questions or need assistance with your delivery, please contact our customer service team at [contact@blackollar.com] or call us at [+91 9460478535]. We are here to help you with any delivery inquiries and to ensure your shopping experience is smooth and satisfactory.
Thank you for choosing Blackollar! We look forward to serving you and providing you with the latest fashion trends right to your doorstep.